Flare Solar follows Clean Energy Council Solar PV Retailer Code of Conduct. Flare Solar must act ethically and be responsive to customers. A key part of this is a complaints process that enables us to deal fairly and efficiently with customer issues and complaints. If customers are dissatisfied with any aspect of the sales or installation process, they can provide a complaint to Flare Solar. 

Flare Solar aims to minimise customer complaints by providing excellent customer service and quality products and services. We are committed to handling any complaints quickly, seriously, and confidentially.

If you require a warranty claim, please contact us on 0492 938 022 or through our Contact Form, or email your service manager. Flare Solar will advise what information is required to process your claim.